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Difficult People: We all have to deal with difficult people at some point in our lives. Some of us are lucky enough to encounter difficult people only on rare occasions, while some of us have to deal with a difficult person every day of our working life. Whether you deal with difficult co-workers or hostile customers frequently or not, you will benefit from the articles within this category. One of the best defenses against difficult people is knowing yourself well enough to be confident about your 'difficult people tolerence threshold'. Learn how to deal with difficult people and diffuse hostile situations.

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• How to Work with Control Freaks

  By Albert J. Bernstein - Want to find ways of working with that difficult person on the job? Then read this article for valuable hints for making your workplace a more pleasant environment for yourself and your co-workers. (Added: 13-Sep-2004 Hits: 976 )

• Learning to Deal With Difficult People

  By Harriet Myerson - This article describes the four common types of difficult people you are likely to encounter at your workplace, and how best to deal with them. Do you work with people that are aggressive, or complainers or snipers? Read this article to help you cope with those difficult co-workers. ^pop (Added: 13-Sep-2004 Hits: 2250 )

• Understanding "Difficult" People

  By Vijai P. Sharma, PH.D. - In the book, "Thank You For Being Such A Pain," aiuthor Mark L. Rosen provides an in-depth study of difficult people. Reading it, I felt it is not all that difficult to understand difficult peope. I can see where they're coming from. Since we all encounter difficult people from time to time, let's consider some insights offered by Rosen (Added: 31-Oct-2002 Hits: 1249 )

• Book Summary: How to Work with Just About Anyone

  By Regine P. Azurin - Every office has that one difficult person to work with, who affects productivity due to a terrible attitude, chronic tardiness, or simply drives everyone else up the wall. Here is the answer to common problems in conflict management. (Added: 11-Jul-2002 Hits: 1174 )

• When Co-Workers Don't Pull Their Weight

  By Mary Mitchell - I work with three other people. It's really hard to get them to do things that need to be done. Sometimes I have to tell them twice, and it makes me really angry because I feel I shouldn't have to say things over and over again. Even writing "things to do" on an easel for everybody to see doesn't work. What do you think I should do? (Added: 9-Apr-2002 Hits: 537 )

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