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Suggested Books: Review the suggested books that are devoted solely to the art of conflict resolution. You can learn about conflict management, designing systems that will resolve conflict, and how strong communication skills are necessary during conflict resolution sessions. If you are interested in turning conflict into collaboration or just want to understand the role of a mediator, check out our reading list before heading out to your local bookstore.

Doesn't it make more sense to prevent conflict from starting or escalating, rather than managing it?

Conflict Prevention In The Workplace - Using Cooperative Communication teaches you how to make small changes in how you communicate so you can eliminate those nagging, annoying arguments that should never have started in the first place. While written for the workplace, these practical techniques work with spouse, family, kids, etc. Click here for more information and get your free preview.

• Getting to Yes : Negotiating Agreement Without Giving in

  By Ury & Fisher - Fisher, & Ury are among the acknowledged experts on negotiation. This books is part of their work.Along with Covey's work it is one of the most popular books at Amazon.com. Low priced and readable. If you can read only ONE book on negotiation read this one, or another by the same authors. Highly recommended. (Added: 26-Mar-2002 Hits: 251 )

• Alternative Dispute Resolution for Organizations : How to Design a System..

  By Allan Stitt - Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes. A book for managers and HR professionals, or reference. ADR is used more and more by mediators. (Added: 26-Mar-2002 Hits: 238 )

• Getting Past No : Negotiating Your Way from Confrontation to Cooperation

  By William Ury - Author collaborated with Fisher on book above. Synopsis indicates: "...how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more. " (Added: 26-Mar-2002 Hits: 219 )

• Getting to Resolution : Turning Conflict into Collaboration

  By Stewart Levine - In Getting to Resolution, Stewart Levine gives readers an exciting new set of tools for resolving personal and business conflicts. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing and layoffs are just a few of the conflicts he addresses. (Added: 26-Mar-2002 Hits: 272 )

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