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The Seven Principles of Intentional Communication By Jan Pedersen - Intentional Communication can be defined as speaking and listening for results. The speaker controls the outcome of the conversation, and these seven principles help you see the link between the way in which you communicate and the result you get as feedback. (Added: 19-Mar-2001 Hits: 1494 )

Creativity, thinking and listening By Nick Heap - Listening to others is often the most effective thing you can do to develop their thinking and creativity (Added: 28-Nov-2000 Hits: 585 )

Using Positive Language To Change The Way People See You By Robert Bacal - In this article we are going to be looking at ways you can communicate in a more positive way that is more likely to elicit cooperation rather than argument or confrontation (Added: 20-Nov-2000 Hits: 1796 )

Dealing With Hostile Bait Or How Not To Get Your Buttons Pushed By Robert Bacal - When dealing with verbal abuse or hostility from clients, it is important to be able to avoid responding to the "bait" that is placed before you. Not only is that important, but it is also important to know exactly what you can say, when you are subject to attacks. (Added: 14-Nov-2000 Hits: 525 )

Getting Heard By Your Boss By Robert Bacal - Like landing a plane, getting heard is all in the approach. Set it up properly and you get a smooth landing. Mess up the approach and it doesn't work very well. First, some general principles to help you get heard (Added: 17-Oct-2000 Hits: 635 )

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Articles related to communication, both oral and written within the business context
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Listening (3)
For articles related to the listening process and how to improve listening in interpersonal relationships
Non-Verbal Communication (3)
Non-verbal communication is critically important in building and maintaining positive relationships. Learn more about all aspects of non-verbal and para-verbal communication.

Pages Updated On: 21-Sep-2015 - 10:22:34

About The Author

Robert's books have sold over 300 thousand copies worldwide, and have been translated into Chinese, French, German and Japanese.

He holds a Masters Degree in Applied Psychology, and has taught clinical and counselling psychology at the college level.

You can browse his Amazon Author page by clicking the graphic above.

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JLo signing Imperfect Phrases For Better Relationships by Robert Bacal

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